FAQ
- What types of products do you offer?
We offer high-quality, handmade women's clothing, designed and manufactured entirely in-house, with an emphasis on detail, fine materials, and a unique artistic touch.
2. Are the clothes entirely handmade?
Yes, all of our pieces are handcrafted from start to finish, giving each product a unique character and unparalleled quality.
3. Can I order made-to-measure?
We also offer made-to-measure designs. Please contact us via the [Contact Us] page to confirm details before ordering.
4. How long does it take to process an order?
Because our items are carefully handcrafted, it may take 1-2 business days to process an order before shipping. We will provide you with a tracking number once the order has been shipped.
5. Is shipping free?
Yes, we offer free shipping on all orders.
6. Can I return or exchange an item?
Because our products are custom-made and handmade, we only accept returns in the event of a manufacturing defect. We carefully inspect each piece before shipping to ensure quality. See our return policy.
7. Where are our garments manufactured?
All our products are handcrafted in our own boutique, in Germany and the USA, under the direct supervision of our local team.
8. Can I request a special or custom design?
Yes, we love working with our customers on custom designs! Please contact us to discuss details, and we'd be happy to turn your idea into a ready-to-wear piece of art.CUSTOMER SUPPORT
📩  contact.patshed@gmail.com
📞 Phone us +1 412-814-7447Â
📞 Phone de +49 8007204870
Physical address: 3420 S Prairie Ave, Chicago, IL 60616, USA
Physical address: Melchersstraße 88, 48149 Münster, Germany
